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Todd Berner is a pharmaceutical expert with a focus on improving outcomes through patient advocacy, particularly when it comes to rare diseases.

By definition, telehealth is the usage of electronic information and telecommunication technologies in order to support remote clinical health care, public health, professional and patient health related education as well as health administration. While telehealth programs certainly offer a number of benefits, such as improved quality of care and lower costs, and are used in different applications, it requires numerous resources for its services to be implemented, expanded as well as sustained. On that premise, the following article presents a list of some vital resources for telehealth programs.

Physical space
Establishing an appropriate physical space that delivers telehealth services requires several…


Social determinants shape factors such as health, functionality, and quality of life. The healthcare industry is starting to change the way they address social determinants with patients, recognizing the impact they have on patient outcomes and treatment. County Health Rankings noted that social determinants, including health behaviors, physical environment, and social/economic factors, account for 80 percent of health outcomes.

The COVID-19 pandemic has been a reminder to healthcare officials that social determinants of health (SDOH) can lead to disaster if not addressed. Disparities in treatment and care access have contributed to the deaths of thousands. …


Seeking medical attention is typically envisioned as checking into a hospital and receiving most necessary care there. However, the COVID-19 pandemic has hastened the already-growing field of telemedicine, leading to more medical professionals finding ways to care for patients in their own homes. Moreover, strained public trust in hospitals, particularly amongst underserved communities, leads to a reluctance to pursue traditional medical care. Because of this, some medical professionals are exploring ways to deliver care to patients in their homes.

Traditionally, telehealth has been used as a tool for low-impact connections, with doctors able to prescribe medications, perform basic checkups, and…


As we as a nation and a world move into the second year of struggling with the COVID-19 pandemic, we find ourselves in a position to look back on the response efforts from the public and private sectors. While many industries were able to mobilize and innovate at a pace previously unseen, the shortcomings of the United States healthcare system resulted in difficulties in response, treatment, diagnosis, and education, among other issues. …


Technologically assisted health services have been critical for health providers to utilize during the pandemic to give their patients safe and convenient options for accessing healthcare. However, these services- collectively referred to as connected health- are not a phenomenon unique to this moment. Providers have been increasingly interested in adopting these services to increase patients’ engagement in their health.

Connected health encompasses many different types of engagement tools; online portals, messaging clients, apps, telehealth, and monitoring devices are examples of connected health services. These tools’ unifying factor is that they allow patients and providers to interact with each other digitally…


When it comes to patient engagement, ample attention is given to doctors and nurses. After all, they’re the most prominent points of contact for any patient that goes through a healthcare facility. Their input can encourage good medication adherence and spur a patient to better engage with their own care. There’s no arguing the monumental impact of patient engagment-but sometimes, it’s individuals outside of the hospital that can make the biggest differences.

Social workers are able to engage with patients in a way that doctors and nurses cannot. However compassionate a medical professional is, they are limited by the reality…


Some time ago, I wrote an article on mobile health clinics and their benefits. Over the course of the year since then, little has changed regarding healthcare disparity-populations in isolated areas often struggle with access to care, and MHCs can help bridge the gap. What has changed is the necessity of delivering flexible care to account for the COVID-19 crisis. Often, brick-and-mortar clinics are too overburdened to be safe or effective centers of care. …


Information exchange between healthcare organizations has always been a major obstacle when it comes to delivering effective patient care. Patient privacy and EHR formatting are just two of the factors that limit the speed and efficacy of data exchange and the ability of other facilities to interpret and act on patient records. From a population health standpoint, this also hamstrings any efforts to collect data for research and can slow its often already labored pace.

Some of these barriers have been cast aside in the name of combating the COVID-19 pandemic, particularly as the disease has come to become better…


Since the new year, COVID-19 has created many challenges within the global healthcare community. One of the biggest challenges will be to improve how healthcare data is handled to communicate effectively between healthcare systems. COVID-19 has allowed professionals to see the strengths and weaknesses of the healthcare system. There has not been nearly enough information to understand how patients have been treated during this pandemic. This has resulted in lack of data for medical professionals to study and use in the future. …


Even before the COVID-19 pandemic, healthcare organizations were faced with the herculean task of updating decades of physical data to EHRs. This task has been drawn out for a long time, to the point where earlier EHRs themselves are outdated enough to require another migration to a more robust system. Both compliance concerns and the high material and labor cost of making the switch have slowed down digital health transitions. However, the necessity of remote healthcare during the pandemic has accelerated digital development for many organizations and highlighted opportunities in digital health.

In many cases, infrastructure improvement projects were already…

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